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Use four pumps each morning and evening, every day. Allow five minutes, undisturbed, before applying your next product. Consistent twice-daily use is designed to deliver the best results over time.

You may feel a light tingle or mild warmth for a moment — that’s the micro-spicules delivering actives, not damage. Air Spicule™ is engineered to stay above the nerve layer, so there should be no true pain, lingering redness, or downtime. If you ever feel real stinging, reduce frequency rather than pushing through.

On clean, dry skin, press a pea-sized amount in a thin, even layer — don’t scrub. Wait about five minutes to let the micro-channels open and actives travel, then seal with your moisturizer. Use it at night; always wear SPF the next morning.

Visible improvement typically begins around 2–3 weeks of consistent use. Early changes tend to be textural — smoother, more resilient, better-hydrated skin — with renewal compounding over the following weeks. We’ll never imply instant results.

You’ll receive a confirmation email with tracking once your order ships. If you can’t find it, email us and we’ll resend the details.

If your order hasn’t shipped yet, contact us as soon as possible and we’ll do our best to update it. Once it’s in transit we’re limited, but our support team will help you sort out the next best option.

The Protocol is EVORÍ’s subscription — timed to how you actually use the serum rather than an arbitrary discount cycle. It ships on a cadence aligned to when a 50 ml bottle typically runs low, so you’re never scrambling or overstocked. Perks are about status and access, not gimmicky price games.

Anytime, from your account — no phone calls, no retention traps. You can pause, skip a shipment, change your cadence, or cancel outright. See the Subscription Management page for the step-by-step.

Yes. The Air Spicule™ delivery system is engineered vegan silica — not animal-derived sponge spicules — and the formula is cruelty-free, paraben-free, silicone-free, microplastic-free, and fragrance-free, designed for sensitive-skin tolerance.

In the launch serum, two longevity actives — NMN are encapsulated in the Air Spicule™ system because they must reach deeper layers to work. The remaining actives (peptides, hyaluronic acid, collagen, bakuchiol, vitamins, squalane) are formulated into the serum base for surface and upper-layer benefit.

If you have sensitive or reactive skin, patch test first and introduce EVORÍ gradually. If you’re pregnant or breastfeeding, consult your healthcare provider before introducing new skincare products. If you experience persistent irritation, discontinue use and seek professional advice.

We want you comfortable with your purchase. Please see our Return / Refund Policy for eligibility and timing, and email our team — we’ll walk you through it personally.